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🧘🏻 Путь от разгневанного клиента к преданному поклоннику требует стрессоустойчивости и личностной зрелости, потому что основан на вашем умении управлять собой. Без этого навыка не научиться управлять другими.
На карточках привели несколько приемов, которые помогут разрешить конфликт, из книги Виталия Антощенко «Разгневанный клиент, я люблю тебя»👆
🧘🏻 Путь от разгневанного клиента к преданному поклоннику требует стрессоустойчивости и личностной зрелости, потому что основан на вашем умении управлять собой. Без этого навыка не научиться управлять другими.
На карточках привели несколько приемов, которые помогут разрешить конфликт, из книги Виталия Антощенко «Разгневанный клиент, я люблю тебя»👆
"Markets were cheering this economic recovery and return to strong economic growth, but the cheers will turn to tears if the inflation outbreak pushes businesses and consumers to the brink of recession," he added. The next bit isn’t clear, but Durov reportedly claimed that his resignation, dated March 21st, was an April Fools’ prank. TechCrunch implies that it was a matter of principle, but it’s hard to be clear on the wheres, whos and whys. Similarly, on April 17th, the Moscow Times quoted Durov as saying that he quit the company after being pressured to reveal account details about Ukrainians protesting the then-president Viktor Yanukovych. Crude oil prices edged higher after tumbling on Thursday, when U.S. West Texas intermediate slid back below $110 per barrel after topping as much as $130 a barrel in recent sessions. Still, gas prices at the pump rose to fresh highs. Although some channels have been removed, the curation process is considered opaque and insufficient by analysts. The last couple days have exemplified that uncertainty. On Thursday, news emerged that talks in Turkey between the Russia and Ukraine yielded no positive result. But on Friday, Reuters reported that Russian President Vladimir Putin said there had been some “positive shifts” in talks between the two sides.
from es
