An excellent #customerexperiencemanagement is not just about doing your job as a service provider, it is the ability to see yourself in the customer's place and do what you would love others to do for you; it is going the extra mile beyond your call of duty; and it is the ability to create a lasting positive impact on customers so you win them to be your #brandambassadors. Thank you so much Maliha Omar, PMP for sharing your experience. #ethiopianairlines #ethiopia @edelweiss4marketing
An excellent #customerexperiencemanagement is not just about doing your job as a service provider, it is the ability to see yourself in the customer's place and do what you would love others to do for you; it is going the extra mile beyond your call of duty; and it is the ability to create a lasting positive impact on customers so you win them to be your #brandambassadors. Thank you so much Maliha Omar, PMP for sharing your experience. #ethiopianairlines #ethiopia @edelweiss4marketing
BY EMPA - Ethiopian Marketing Professionals Association
In a message on his Telegram channel recently recounting the episode, Durov wrote: "I lost my company and my home, but would do it again – without hesitation." Russians and Ukrainians are both prolific users of Telegram. They rely on the app for channels that act as newsfeeds, group chats (both public and private), and one-to-one communication. Since the Russian invasion of Ukraine, Telegram has remained an important lifeline for both Russians and Ukrainians, as a way of staying aware of the latest news and keeping in touch with loved ones. Such instructions could actually endanger people — citizens receive air strike warnings via smartphone alerts. Following this, Sebi, in an order passed in January 2022, established that the administrators of a Telegram channel having a large subscriber base enticed the subscribers to act upon recommendations that were circulated by those administrators on the channel, leading to significant price and volume impact in various scrips. Overall, extreme levels of fear in the market seems to have morphed into something more resembling concern. For example, the Cboe Volatility Index fell from its 2022 peak of 36, which it hit Monday, to around 30 on Friday, a sign of easing tensions. Meanwhile, while the price of WTI crude oil slipped from Sunday’s multiyear high $130 of barrel to $109 a pop. Markets have been expecting heavy restrictions on Russian oil, some of which the U.S. has already imposed, and that would reduce the global supply and bring about even more burdensome inflation.
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