В псковских медучреждениях вместо колл-центров появятся контакт-центры Контакт-центры должны будут осуществлять запись на предварительный прием и в лист ожидания, а также осуществлять регистрацию и обработку запросов по вызову врача на дом, вести запись для прохождения диспансеризации и диагностики, информировать граждан о переносе их записи на другой день
Время ожидания ответа на звонок не должно превышать 1 минуту, доля неотвеченных звонков - не более 5%. Контакт-центры должны хранить звонки не менее трех месяцев
В псковских медучреждениях вместо колл-центров появятся контакт-центры Контакт-центры должны будут осуществлять запись на предварительный прием и в лист ожидания, а также осуществлять регистрацию и обработку запросов по вызову врача на дом, вести запись для прохождения диспансеризации и диагностики, информировать граждан о переносе их записи на другой день
Время ожидания ответа на звонок не должно превышать 1 минуту, доля неотвеченных звонков - не более 5%. Контакт-центры должны хранить звонки не менее трех месяцев
The regulator said it has been undertaking several campaigns to educate the investors to be vigilant while taking investment decisions based on stock tips. Since January 2022, the SC has received a total of 47 complaints and enquiries on illegal investment schemes promoted through Telegram. These fraudulent schemes offer non-existent investment opportunities, promising very attractive and risk-free returns within a short span of time. They commonly offer unrealistic returns of as high as 1,000% within 24 hours or even within a few hours. The War on Fakes channel has repeatedly attempted to push conspiracies that footage from Ukraine is somehow being falsified. One post on the channel from February 24 claimed without evidence that a widely viewed photo of a Ukrainian woman injured in an airstrike in the city of Chuhuiv was doctored and that the woman was seen in a different photo days later without injuries. The post, which has over 600,000 views, also baselessly claimed that the woman's blood was actually makeup or grape juice. This ability to mix the public and the private, as well as the ability to use bots to engage with users has proved to be problematic. In early 2021, a database selling phone numbers pulled from Facebook was selling numbers for $20 per lookup. Similarly, security researchers found a network of deepfake bots on the platform that were generating images of people submitted by users to create non-consensual imagery, some of which involved children. The company maintains that it cannot act against individual or group chats, which are “private amongst their participants,” but it will respond to requests in relation to sticker sets, channels and bots which are publicly available. During the invasion of Ukraine, Pavel Durov has wrestled with this issue a lot more prominently than he has before. Channels like Donbass Insider and Bellum Acta, as reported by Foreign Policy, started pumping out pro-Russian propaganda as the invasion began. So much so that the Ukrainian National Security and Defense Council issued a statement labeling which accounts are Russian-backed. Ukrainian officials, in potential violation of the Geneva Convention, have shared imagery of dead and captured Russian soldiers on the platform.
from fr
