👨‍💻 This week we launched the first batch of Telegram Business features. Users can now convert their personal Telegram accounts into business accounts. As a result, they will be able to add their location and opening hours, organize chats with color labels, use automatic greeting/away messages and shortcuts for quick replies.
That’s just the start — we are shipping more Telegram Business features this month. One of these features will revolutionize how people interact with chatbots. Telegram Business accounts will be able to seamlessly add chatbots as their invisible secretaries to respond to all or certain chats. With AI, these chatbots can bring customer service automation to an entirely new level.
The new Bot APIs for developers will become available later this month, all for free. Stay tuned — more exciting stuff is coming for businesses and developers on Telegram this season.
👨‍💻 This week we launched the first batch of Telegram Business features. Users can now convert their personal Telegram accounts into business accounts. As a result, they will be able to add their location and opening hours, organize chats with color labels, use automatic greeting/away messages and shortcuts for quick replies.
That’s just the start — we are shipping more Telegram Business features this month. One of these features will revolutionize how people interact with chatbots. Telegram Business accounts will be able to seamlessly add chatbots as their invisible secretaries to respond to all or certain chats. With AI, these chatbots can bring customer service automation to an entirely new level.
The new Bot APIs for developers will become available later this month, all for free. Stay tuned — more exciting stuff is coming for businesses and developers on Telegram this season.
BY Du Rove's Channel
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Update March 8, 2022: EFF has clarified that Channels and Groups are not fully encrypted, end-to-end, updated our post to link to Telegram’s FAQ for Cloud and Secret chats, updated to clarify that auto-delete is available for group and channel admins, and added some additional links. False news often spreads via public groups, or chats, with potentially fatal effects. For Oleksandra Tsekhanovska, head of the Hybrid Warfare Analytical Group at the Kyiv-based Ukraine Crisis Media Center, the effects are both near- and far-reaching. Since January 2022, the SC has received a total of 47 complaints and enquiries on illegal investment schemes promoted through Telegram. These fraudulent schemes offer non-existent investment opportunities, promising very attractive and risk-free returns within a short span of time. They commonly offer unrealistic returns of as high as 1,000% within 24 hours or even within a few hours. On February 27th, Durov posted that Channels were becoming a source of unverified information and that the company lacks the ability to check on their veracity. He urged users to be mistrustful of the things shared on Channels, and initially threatened to block the feature in the countries involved for the length of the war, saying that he didn’t want Telegram to be used to aggravate conflict or incite ethnic hatred. He did, however, walk back this plan when it became clear that they had also become a vital communications tool for Ukrainian officials and citizens to help coordinate their resistance and evacuations.
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