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В псковских медучреждениях вместо колл-центров появятся контакт-центры Контакт-центры должны будут осуществлять запись на предварительный прием и в лист ожидания, а также осуществлять регистрацию и обработку запросов по вызову врача на дом, вести запись для прохождения диспансеризации и диагностики, информировать граждан о переносе их записи на другой день
Время ожидания ответа на звонок не должно превышать 1 минуту, доля неотвеченных звонков - не более 5%. Контакт-центры должны хранить звонки не менее трех месяцев
В псковских медучреждениях вместо колл-центров появятся контакт-центры Контакт-центры должны будут осуществлять запись на предварительный прием и в лист ожидания, а также осуществлять регистрацию и обработку запросов по вызову врача на дом, вести запись для прохождения диспансеризации и диагностики, информировать граждан о переносе их записи на другой день
Время ожидания ответа на звонок не должно превышать 1 минуту, доля неотвеченных звонков - не более 5%. Контакт-центры должны хранить звонки не менее трех месяцев
The company maintains that it cannot act against individual or group chats, which are “private amongst their participants,” but it will respond to requests in relation to sticker sets, channels and bots which are publicly available. During the invasion of Ukraine, Pavel Durov has wrestled with this issue a lot more prominently than he has before. Channels like Donbass Insider and Bellum Acta, as reported by Foreign Policy, started pumping out pro-Russian propaganda as the invasion began. So much so that the Ukrainian National Security and Defense Council issued a statement labeling which accounts are Russian-backed. Ukrainian officials, in potential violation of the Geneva Convention, have shared imagery of dead and captured Russian soldiers on the platform. Markets continued to grapple with the economic and corporate earnings implications relating to the Russia-Ukraine conflict. “We have a ton of uncertainty right now,” said Stephanie Link, chief investment strategist and portfolio manager at Hightower Advisors. “We’re dealing with a war, we’re dealing with inflation. We don’t know what it means to earnings.” You may recall that, back when Facebook started changing WhatsApp’s terms of service, a number of news outlets reported on, and even recommended, switching to Telegram. Pavel Durov even said that users should delete WhatsApp “unless you are cool with all of your photos and messages becoming public one day.” But Telegram can’t be described as a more-secure version of WhatsApp. "The argument from Telegram is, 'You should trust us because we tell you that we're trustworthy,'" Maréchal said. "It's really in the eye of the beholder whether that's something you want to buy into." Some people used the platform to organize ahead of the storming of the U.S. Capitol in January 2021, and last month Senator Mark Warner sent a letter to Durov urging him to curb Russian information operations on Telegram.
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