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Laoself 🙂‍↕️
我很討厭那些認為自己消費者不需要考慮服務從業者心情的人。 永遠對出賣自己時間精力為別人提供服務的人心存感激,因為金錢作為compensation是無法與人的付出相對比的。在這個LLM當道的年代,human interaction變得尤為可貴。
最近兩次出境遊有一個觀察:各個評價平臺上抱怨服務不佳/歧視的人,往往留下的其他評論也都是服務不佳。
我的theory是如果人一直抱持著別人是要害我的心態,他的行為也會更容易招致別人的不耐煩和歧視態度。
我個人有限的客服經驗也告訴我,如果對方上來就是你必須給我解決問題/在嗎/怎麼沒人,我很難很有耐心解答。



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最近兩次出境遊有一個觀察:各個評價平臺上抱怨服務不佳/歧視的人,往往留下的其他評論也都是服務不佳。
我的theory是如果人一直抱持著別人是要害我的心態,他的行為也會更容易招致別人的不耐煩和歧視態度。
我個人有限的客服經驗也告訴我,如果對方上來就是你必須給我解決問題/在嗎/怎麼沒人,我很難很有耐心解答。

BY Laoself 🙂‍↕️


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Apparently upbeat developments in Russia's discussions with Ukraine helped at least temporarily send investors back into risk assets. Russian President Vladimir Putin said during a meeting with his Belarusian counterpart Alexander Lukashenko that there were "certain positive developments" occurring in the talks with Ukraine, according to a transcript of their meeting. Putin added that discussions were happening "almost on a daily basis." Two days after Russia invaded Ukraine, an account on the Telegram messaging platform posing as President Volodymyr Zelenskiy urged his armed forces to surrender. Given the pro-privacy stance of the platform, it’s taken as a given that it’ll be used for a number of reasons, not all of them good. And Telegram has been attached to a fair few scandals related to terrorism, sexual exploitation and crime. Back in 2015, Vox described Telegram as “ISIS’ app of choice,” saying that the platform’s real use is the ability to use channels to distribute material to large groups at once. Telegram has acted to remove public channels affiliated with terrorism, but Pavel Durov reiterated that he had no business snooping on private conversations. In 2014, Pavel Durov fled the country after allies of the Kremlin took control of the social networking site most know just as VK. Russia's intelligence agency had asked Durov to turn over the data of anti-Kremlin protesters. Durov refused to do so. The news also helped traders look past another report showing decades-high inflation and shake off some of the volatility from recent sessions. The Bureau of Labor Statistics' February Consumer Price Index (CPI) this week showed another surge in prices even before Russia escalated its attacks in Ukraine. The headline CPI — soaring 7.9% over last year — underscored the sticky inflationary pressures reverberating across the U.S. economy, with everything from groceries to rents and airline fares getting more expensive for everyday consumers.
from jp


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