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Laoself 🙂‍↕️
我很討厭那些認為自己消費者不需要考慮服務從業者心情的人。 永遠對出賣自己時間精力為別人提供服務的人心存感激,因為金錢作為compensation是無法與人的付出相對比的。在這個LLM當道的年代,human interaction變得尤為可貴。
最近兩次出境遊有一個觀察:各個評價平臺上抱怨服務不佳/歧視的人,往往留下的其他評論也都是服務不佳。
我的theory是如果人一直抱持著別人是要害我的心態,他的行為也會更容易招致別人的不耐煩和歧視態度。
我個人有限的客服經驗也告訴我,如果對方上來就是你必須給我解決問題/在嗎/怎麼沒人,我很難很有耐心解答。



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最近兩次出境遊有一個觀察:各個評價平臺上抱怨服務不佳/歧視的人,往往留下的其他評論也都是服務不佳。
我的theory是如果人一直抱持著別人是要害我的心態,他的行為也會更容易招致別人的不耐煩和歧視態度。
我個人有限的客服經驗也告訴我,如果對方上來就是你必須給我解決問題/在嗎/怎麼沒人,我很難很有耐心解答。

BY Laoself 🙂‍↕️


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Emerson Brooking, a disinformation expert at the Atlantic Council's Digital Forensic Research Lab, said: "Back in the Wild West period of content moderation, like 2014 or 2015, maybe they could have gotten away with it, but it stands in marked contrast with how other companies run themselves today." "The result is on this photo: fiery 'greetings' to the invaders," the Security Service of Ukraine wrote alongside a photo showing several military vehicles among plumes of black smoke. It is unclear who runs the account, although Russia's official Ministry of Foreign Affairs Twitter account promoted the Telegram channel on Saturday and claimed it was operated by "a group of experts & journalists." The channel appears to be part of the broader information war that has developed following Russia's invasion of Ukraine. The Kremlin has paid Russian TikTok influencers to push propaganda, according to a Vice News investigation, while ProPublica found that fake Russian fact check videos had been viewed over a million times on Telegram. At its heart, Telegram is little more than a messaging app like WhatsApp or Signal. But it also offers open channels that enable a single user, or a group of users, to communicate with large numbers in a method similar to a Twitter account. This has proven to be both a blessing and a curse for Telegram and its users, since these channels can be used for both good and ill. Right now, as Wired reports, the app is a key way for Ukrainians to receive updates from the government during the invasion.
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