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Директор по клиентскому сервису и цифровому опыту Группы «М.Видео — Эльдорадо» Дмитрий Марыкин рассказал Андрею Манакову, директору практики стратегического и операционного консалтинга Kept, о борьбе за покупателей с маркетплейсами, отношении к сотрудникам и поставщикам как к клиентам и переходе от визионерского к рациональному взгляду на технологии.

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Директор по клиентскому сервису и цифровому опыту Группы «М.Видео — Эльдорадо» Дмитрий Марыкин рассказал Андрею Манакову, директору практики стратегического и операционного консалтинга Kept, о борьбе за покупателей с маркетплейсами, отношении к сотрудникам и поставщикам как к клиентам и переходе от визионерского к рациональному взгляду на технологии.

🟣Читайте интервью на Kept Mustread.

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