🤝 Говорим, как улучшить СХ организации в новом материале "Оценка зрелости клиентского опыта и дорожная карта"
Только 17% организаций достигли статуса «Лидер в области клиентского опыта» согласно CX-бенчмаркам от Ipsos.
Оценка зрелости CX – простая модель, которая оценивает текущие усилия организации в области CX. Она позволяет отслеживать прогресс и обеспечивает четкий путь продвижения по уровням зрелости в разбивке по компетенциям.
Карта зрелости, разработанная Ipsos, определяет на каком уровне находится ваша организация: 🌱Базовом (Foundation) 🌳Внедренном (Practiced) 🏆Продвинутом (Leading)
🤝 Говорим, как улучшить СХ организации в новом материале "Оценка зрелости клиентского опыта и дорожная карта"
Только 17% организаций достигли статуса «Лидер в области клиентского опыта» согласно CX-бенчмаркам от Ipsos.
Оценка зрелости CX – простая модель, которая оценивает текущие усилия организации в области CX. Она позволяет отслеживать прогресс и обеспечивает четкий путь продвижения по уровням зрелости в разбивке по компетенциям.
Карта зрелости, разработанная Ipsos, определяет на каком уровне находится ваша организация: 🌱Базовом (Foundation) 🌳Внедренном (Practiced) 🏆Продвинутом (Leading)
That hurt tech stocks. For the past few weeks, the 10-year yield has traded between 1.72% and 2%, as traders moved into the bond for safety when Russia headlines were ugly—and out of it when headlines improved. Now, the yield is touching its pandemic-era high. If the yield breaks above that level, that could signal that it’s on a sustainable path higher. Higher long-dated bond yields make future profits less valuable—and many tech companies are valued on the basis of profits forecast for many years in the future. Overall, extreme levels of fear in the market seems to have morphed into something more resembling concern. For example, the Cboe Volatility Index fell from its 2022 peak of 36, which it hit Monday, to around 30 on Friday, a sign of easing tensions. Meanwhile, while the price of WTI crude oil slipped from Sunday’s multiyear high $130 of barrel to $109 a pop. Markets have been expecting heavy restrictions on Russian oil, some of which the U.S. has already imposed, and that would reduce the global supply and bring about even more burdensome inflation. But Telegram says people want to keep their chat history when they get a new phone, and they like having a data backup that will sync their chats across multiple devices. And that is why they let people choose whether they want their messages to be encrypted or not. When not turned on, though, chats are stored on Telegram's services, which are scattered throughout the world. But it has "disclosed 0 bytes of user data to third parties, including governments," Telegram states on its website. In the past, it was noticed that through bulk SMSes, investors were induced to invest in or purchase the stocks of certain listed companies. If you initiate a Secret Chat, however, then these communications are end-to-end encrypted and are tied to the device you are using. That means it’s less convenient to access them across multiple platforms, but you are at far less risk of snooping. Back in the day, Secret Chats received some praise from the EFF, but the fact that its standard system isn’t as secure earned it some criticism. If you’re looking for something that is considered more reliable by privacy advocates, then Signal is the EFF’s preferred platform, although that too is not without some caveats.
from tw
