👨💻 This week we launched the first batch of Telegram Business features. Users can now convert their personal Telegram accounts into business accounts. As a result, they will be able to add their location and opening hours, organize chats with color labels, use automatic greeting/away messages and shortcuts for quick replies.
That’s just the start — we are shipping more Telegram Business features this month. One of these features will revolutionize how people interact with chatbots. Telegram Business accounts will be able to seamlessly add chatbots as their invisible secretaries to respond to all or certain chats. With AI, these chatbots can bring customer service automation to an entirely new level.
The new Bot APIs for developers will become available later this month, all for free. Stay tuned — more exciting stuff is coming for businesses and developers on Telegram this season.
👨💻 This week we launched the first batch of Telegram Business features. Users can now convert their personal Telegram accounts into business accounts. As a result, they will be able to add their location and opening hours, organize chats with color labels, use automatic greeting/away messages and shortcuts for quick replies.
That’s just the start — we are shipping more Telegram Business features this month. One of these features will revolutionize how people interact with chatbots. Telegram Business accounts will be able to seamlessly add chatbots as their invisible secretaries to respond to all or certain chats. With AI, these chatbots can bring customer service automation to an entirely new level.
The new Bot APIs for developers will become available later this month, all for free. Stay tuned — more exciting stuff is coming for businesses and developers on Telegram this season.
BY Du Rove's Channel
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Telegram boasts 500 million users, who share information individually and in groups in relative security. But Telegram's use as a one-way broadcast channel — which followers can join but not reply to — means content from inauthentic accounts can easily reach large, captive and eager audiences. The channel appears to be part of the broader information war that has developed following Russia's invasion of Ukraine. The Kremlin has paid Russian TikTok influencers to push propaganda, according to a Vice News investigation, while ProPublica found that fake Russian fact check videos had been viewed over a million times on Telegram. "There is a significant risk of insider threat or hacking of Telegram systems that could expose all of these chats to the Russian government," said Eva Galperin with the Electronic Frontier Foundation, which has called for Telegram to improve its privacy practices. However, the perpetrators of such frauds are now adopting new methods and technologies to defraud the investors. But because group chats and the channel features are not end-to-end encrypted, Galperin said user privacy is potentially under threat.
from ua
