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Директор по клиентскому сервису и цифровому опыту Группы «М.Видео — Эльдорадо» Дмитрий Марыкин рассказал Андрею Манакову, директору практики стратегического и операционного консалтинга Kept, о борьбе за покупателей с маркетплейсами, отношении к сотрудникам и поставщикам как к клиентам и переходе от визионерского к рациональному взгляду на технологии.

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Директор по клиентскому сервису и цифровому опыту Группы «М.Видео — Эльдорадо» Дмитрий Марыкин рассказал Андрею Манакову, директору практики стратегического и операционного консалтинга Kept, о борьбе за покупателей с маркетплейсами, отношении к сотрудникам и поставщикам как к клиентам и переходе от визионерского к рациональному взгляду на технологии.

🟣Читайте интервью на Kept Mustread.

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Stocks closed in the red Friday as investors weighed upbeat remarks from Russian President Vladimir Putin about diplomatic discussions with Ukraine against a weaker-than-expected print on U.S. consumer sentiment. A Russian Telegram channel with over 700,000 followers is spreading disinformation about Russia's invasion of Ukraine under the guise of providing "objective information" and fact-checking fake news. Its influence extends beyond the platform, with major Russian publications, government officials, and journalists citing the page's posts. Founder Pavel Durov says tech is meant to set you free "He has to start being more proactive and to find a real solution to this situation, not stay in standby without interfering. It's a very irresponsible position from the owner of Telegram," she said. One thing that Telegram now offers to all users is the ability to “disappear” messages or set remote deletion deadlines. That enables users to have much more control over how long people can access what you’re sending them. Given that Russian law enforcement officials are reportedly (via Insider) stopping people in the street and demanding to read their text messages, this could be vital to protect individuals from reprisals.
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