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An excellent #customerexperiencemanagement is not just about doing your job as a service provider, it is the ability to see yourself in the customer's place and do what you would love others to do for you; it is going the extra mile beyond your call of duty; and it is the ability to create a lasting positive impact on customers so you win them to be your #brandambassadors. Thank you so much Maliha Omar, PMP for sharing your experience.
#ethiopianairlines #ethiopia
@edelweiss4marketing



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An excellent #customerexperiencemanagement is not just about doing your job as a service provider, it is the ability to see yourself in the customer's place and do what you would love others to do for you; it is going the extra mile beyond your call of duty; and it is the ability to create a lasting positive impact on customers so you win them to be your #brandambassadors. Thank you so much Maliha Omar, PMP for sharing your experience.
#ethiopianairlines #ethiopia
@edelweiss4marketing

BY EMPA - Ethiopian Marketing Professionals Association




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Recently, Durav wrote on his Telegram channel that users' right to privacy, in light of the war in Ukraine, is "sacred, now more than ever." Elsewhere, version 8.6 of Telegram integrates the in-app camera option into the gallery, while a new navigation bar gives quick access to photos, files, location sharing, and more. Perpetrators of such fraud use various marketing techniques to attract subscribers on their social media channels. Given the pro-privacy stance of the platform, it’s taken as a given that it’ll be used for a number of reasons, not all of them good. And Telegram has been attached to a fair few scandals related to terrorism, sexual exploitation and crime. Back in 2015, Vox described Telegram as “ISIS’ app of choice,” saying that the platform’s real use is the ability to use channels to distribute material to large groups at once. Telegram has acted to remove public channels affiliated with terrorism, but Pavel Durov reiterated that he had no business snooping on private conversations. The message was not authentic, with the real Zelenskiy soon denying the claim on his official Telegram channel, but the incident highlighted a major problem: disinformation quickly spreads unchecked on the encrypted app.
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