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Директор по клиентскому сервису и цифровому опыту Группы «М.Видео — Эльдорадо» Дмитрий Марыкин рассказал Андрею Манакову, директору практики стратегического и операционного консалтинга Kept, о борьбе за покупателей с маркетплейсами, отношении к сотрудникам и поставщикам как к клиентам и переходе от визионерского к рациональному взгляду на технологии.

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Директор по клиентскому сервису и цифровому опыту Группы «М.Видео — Эльдорадо» Дмитрий Марыкин рассказал Андрею Манакову, директору практики стратегического и операционного консалтинга Kept, о борьбе за покупателей с маркетплейсами, отношении к сотрудникам и поставщикам как к клиентам и переходе от визионерского к рациональному взгляду на технологии.

🟣Читайте интервью на Kept Mustread.

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This ability to mix the public and the private, as well as the ability to use bots to engage with users has proved to be problematic. In early 2021, a database selling phone numbers pulled from Facebook was selling numbers for $20 per lookup. Similarly, security researchers found a network of deepfake bots on the platform that were generating images of people submitted by users to create non-consensual imagery, some of which involved children. Telegram has become more interventionist over time, and has steadily increased its efforts to shut down these accounts. But this has also meant that the company has also engaged with lawmakers more generally, although it maintains that it doesn’t do so willingly. For instance, in September 2021, Telegram reportedly blocked a chat bot in support of (Putin critic) Alexei Navalny during Russia’s most recent parliamentary elections. Pavel Durov was quoted at the time saying that the company was obliged to follow a “legitimate” law of the land. He added that as Apple and Google both follow the law, to violate it would give both platforms a reason to boot the messenger from its stores. Anastasia Vlasova/Getty Images "The inflation fire was already hot and now with war-driven inflation added to the mix, it will grow even hotter, setting off a scramble by the world’s central banks to pull back their stimulus earlier than expected," Chris Rupkey, chief economist at FWDBONDS, wrote in an email. "A spike in inflation rates has preceded economic recessions historically and this time prices have soared to levels that once again pose a threat to growth." In 2014, Pavel Durov fled the country after allies of the Kremlin took control of the social networking site most know just as VK. Russia's intelligence agency had asked Durov to turn over the data of anti-Kremlin protesters. Durov refused to do so.
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