🧘🏻 Путь от разгневанного клиента к преданному поклоннику требует стрессоустойчивости и личностной зрелости, потому что основан на вашем умении управлять собой. Без этого навыка не научиться управлять другими.
На карточках привели несколько приемов, которые помогут разрешить конфликт, из книги Виталия Антощенко «Разгневанный клиент, я люблю тебя»👆
🧘🏻 Путь от разгневанного клиента к преданному поклоннику требует стрессоустойчивости и личностной зрелости, потому что основан на вашем умении управлять собой. Без этого навыка не научиться управлять другими.
На карточках привели несколько приемов, которые помогут разрешить конфликт, из книги Виталия Антощенко «Разгневанный клиент, я люблю тебя»👆
The Russian invasion of Ukraine has been a driving force in markets for the past few weeks. Artem Kliuchnikov and his family fled Ukraine just days before the Russian invasion. The picture was mixed overseas. Hong Kong’s Hang Seng Index fell 1.6%, under pressure from U.S. regulatory scrutiny on New York-listed Chinese companies. Stocks were more buoyant in Europe, where Frankfurt’s DAX surged 1.4%. At the start of 2018, the company attempted to launch an Initial Coin Offering (ICO) which would enable it to enable payments (and earn the cash that comes from doing so). The initial signals were promising, especially given Telegram’s user base is already fairly crypto-savvy. It raised an initial tranche of cash – worth more than a billion dollars – to help develop the coin before opening sales to the public. Unfortunately, third-party sales of coins bought in those initial fundraising rounds raised the ire of the SEC, which brought the hammer down on the whole operation. In 2020, officials ordered Telegram to pay a fine of $18.5 million and hand back much of the cash that it had raised. Telegram users are able to send files of any type up to 2GB each and access them from any device, with no limit on cloud storage, which has made downloading files more popular on the platform.
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