🧘🏻 Путь от разгневанного клиента к преданному поклоннику требует стрессоустойчивости и личностной зрелости, потому что основан на вашем умении управлять собой. Без этого навыка не научиться управлять другими.
На карточках привели несколько приемов, которые помогут разрешить конфликт, из книги Виталия Антощенко «Разгневанный клиент, я люблю тебя»👆
🧘🏻 Путь от разгневанного клиента к преданному поклоннику требует стрессоустойчивости и личностной зрелости, потому что основан на вашем умении управлять собой. Без этого навыка не научиться управлять другими.
На карточках привели несколько приемов, которые помогут разрешить конфликт, из книги Виталия Антощенко «Разгневанный клиент, я люблю тебя»👆
As a result, the pandemic saw many newcomers to Telegram, including prominent anti-vaccine activists who used the app's hands-off approach to share false information on shots, a study from the Institute for Strategic Dialogue shows. Meanwhile, a completely redesigned attachment menu appears when sending multiple photos or vides. Users can tap "X selected" (X being the number of items) at the top of the panel to preview how the album will look in the chat when it's sent, as well as rearrange or remove selected media. On February 27th, Durov posted that Channels were becoming a source of unverified information and that the company lacks the ability to check on their veracity. He urged users to be mistrustful of the things shared on Channels, and initially threatened to block the feature in the countries involved for the length of the war, saying that he didn’t want Telegram to be used to aggravate conflict or incite ethnic hatred. He did, however, walk back this plan when it became clear that they had also become a vital communications tool for Ukrainian officials and citizens to help coordinate their resistance and evacuations. Official government accounts have also spread fake fact checks. An official Twitter account for the Russia diplomatic mission in Geneva shared a fake debunking video claiming without evidence that "Western and Ukrainian media are creating thousands of fake news on Russia every day." The video, which has amassed almost 30,000 views, offered a "how-to" spot misinformation. "Someone posing as a Ukrainian citizen just joins the chat and starts spreading misinformation, or gathers data, like the location of shelters," Tsekhanovska said, noting how false messages have urged Ukrainians to turn off their phones at a specific time of night, citing cybersafety.
from es
